Didn't receive money after e-mail change!
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Posted on
Jan-16-2021
03:21 AM
Hello,
Recently i changed the email of my PayPal account, but someone sent me money on the prevous email and the transaction has been done, but I still don't see the money in my paypal account. I need to mention that I no longer have access to my older email, so i can't link it again to paypal account.
Is there any way I can fix this?
Thank you!
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1 REPLY 1
kernowlass
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Jan-20-2021
09:12 AM
If its pending or unclaimed on the senders end then they can cancel if there is that option but if not it will time out 30 days post payment.
If its completed then they would have to open a dispute for non receipt of item to get the funds back again.
Advice is voluntary.
Kudos / Solution appreciated.
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