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I understand that you wish to know about the payment sent to you which is not reflecting on your PayPal account. I would suggest you to check the activity page/tab of your PayPal account to view all the transactions. If you have received any payment then you will be able to view it on the activity page/tab of your account. You can also contact PayPal support team for more information about the payment sent to you.
I hope this has been helpful to you.
Just to add to that advice, please be careful in case its a SCAM.
Read the below so you are aware...
They encourage you to accept a direct Paypal payment and may ask you to send the item internationally.
No funds or activity of the transaction shows in your Paypal account and any emails may go into your junk/spam folders.
You will get/got a "fake" email that looks as though it is from paypal.....it isn't because they don't have a Paypal account and have no intention of paying you.
It will say the buyer has paid ...you won't have been paid.
They will tell you that the payment is released when you provide paypal with a tracking/shipping number......this won't happen.
Paypal NEVER tell you to send an item before the payment is showing in your paypal account.
Paypal do not tell you to send trackable, they advise it for selling protection but it is not compulsory.
Delete any emails and ignore the scammers.