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Hello, so I just purchased an item off of Depop but during the payment transaction the process froze. The money has gone out of my card attached to my paypal account but the sale didn't go through and I have a message from paypal saying the following:
It is pending because it is an authorization, not a captured payment. Some merchants use the two step method payment processing instead of one. In the two step method, the funds are “held in reserve” aka the authorization and awaiting for the merchant to capture. If payment fails, the funds can’t be captured so the authorization needs time to expire and release the funds from reserve back to your original funding source. This can take a week, up to 30 days. Beyond 30 days, you can contact PayPal or your funding source (bank account or debit/credit card) to void the authorization manually.