Depop Froze my sellers account?

[57ump]

So I recently bought an Xbox through Depop which the person I bought it off (paying through depop/paypal) is saying my purchase has froze their account. I've had a in depth conversation with the seller asking about how we can unfreeze it because obviously I would like the item asap. He seems to think if I confrim the recipt on my end  then it should mean that his account is unfrozen but, if I do this, PayPal say I can no longer dispute this. I don't want to confirm it but at the same time I also want my item, should I confirm the receipt to unlock his account or is this all a scam? 

Any advice helps,

Thanks in advance.

[rnatividad · Accepted solution]

Hello @57ump 

Having you confirm receipt of the item will not remove any restrictions on the sellers account. There is a difference between the funds being held and the account itself getting restricted.

If the seller's Depop account is the ome restricted, kindly advise them to reach out to Depop. It is high risk for you to confirm the receipt if you haven't really gotten it yet. 

All the best. Stay safe!