Declined Purchases

ccheatham
Contributor
Contributor

I purchased stuff from Tophatters before and my card went through with no problems.  Yesterday, I tried to purchase 3 times and it declined it all 3 times.  Yes, my card is up to date and I still have alot of credit available...any ideas?  Thanks!

 

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PayPal_Callie
Moderator
Moderator

Hello @ccheatham

 

Sorry to hear about this issues you've run into but I am glad you reached out to the Community! There are many different reasons why the transaction may not be completing. You can find more information on different reasons why here. Are you receiving an error message? If so, what does that error message say? 

 

- Callie 

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