We currently have limited customer service staffing due to Coronavirus (COVID-19) safety precautions. We encourage you to find quick answers to your questions by searching the community forum, visiting our Help Center, or messaging us (message response times will be delayed). Thank you for your patience.
For small businesses who would like to apply for the Paycheck Protection Program, visit our application page. Our agents cannot take applications over the phone or provide you with the status of your loan. Join the discussion in the Community here.
New to the community? Welcome! Please read our Community Rules and Guidelines
Thank you for your post! If a seller is asking for your account information so they can send you a refund, the only thing that you should provide them is your email address that you use with your PayPal account. Do not give them your password or any other personal or financial information. If the seller knows the amount and date of the payment and your email address, they can find the transaction and refund it.
I hope this helps!