Dear All

brambleryan
New Community Member

I have just processed a payment for PayPal Credit for a fixed 12 month rate for my new bike.  This was approved when I went to pay.

 

However, the full amount came out of my bank account, does anyone know why??

 

Will this be credited back??

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1 REPLY 1

PayPal_Olivia
Moderator
Moderator

Hi @brambleryan,

 

I'm sorry to hear that a payment method you were not looking to use was used for a transaction.

 

It sounds like the PayPal Credit line was approved at the time of application, but the transaction itself was evaluated by the security system and the PayPal Credit line was not approved for use in the transaction. If the bank was presented as the funding option at the time of the transaction and you completed the transaction, the bank would be used to fund the transaction. If the seller refunds the payment, the funds will go back to your bank account.

 

I hope this information helps clarify.

 

Olivia

 

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