Customer unable to pay as Guest
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I sent a PayPal invoice to a customer, who does not have a PayPal account. They said they have paid vendors before as a guest, but for some reason when they click on our link and view invoice, it is not giving them the option to pay as Guest. It just gives them a black screen and redirects them back to the invoice. They said they tried yesterday and today and it is not working. They are a government agency that is not allowed to set up a PayPal account of their own and always just pay as Guest, so it doesn't save their card number. Is this a temporary problem? Should I try deleting and reissuing the invoice? Is there a work around of some sort?
- Labels:
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Making a payment
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Receive money
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