Customer shows payment pending but I can't find it in my account to accept

[TheEmpress]

I have a customer who sent money to me before I could invoice her for it. On her end, it shows that it's pending with a transaction number and everything. No matter which filters I choose on my end to process it, I can't seem to find it. 

[kernowlass · Accepted solution]

@TheEmpress 

Double check the email address she used and make sure there were no spelling errors.

[TheEmpress]

You're a genius! There was one letter typo in the email address she was using for me. It pulled up my name though, which is scary. I checked my setup and everything looks correct. How does it connect my name with the wrong email?

[kernowlass]

@TheEmpress 

No idea on that one, unless the sender having used you before clicked on the 'repeat transaction' but then re-entered the email address mis-spelling it?