cancel
Showing results for 
Search instead for 
Did you mean: 

Customer paid but money is not showing up in account.

SOLVED
Ashes21
New Community Member

Customer paid but money is not showing up in account.

I sent an invoice to a regular customer of mine and within just a few minutes she paid it but the money is not showing up in my PayPal account. The invoice clearly states that the transaction has been successfully completed but the money is not showing up in my balance. Since she paid through the invoice I sent her I know there is no email mishap. I have not had this problem occur before. Can someone help? 

1 ACCEPTED SOLUTION

Accepted Solutions
Ashes21
New Community Member

Re: Customer paid but money is not showing up in account.

Oops! Nevermind...It looks like I just didn't wait long enough. It showed up as I was typing out my help message. So if anyone else runs into this problem try waiting until the next business day before reaching panic mode.

View solution in original post

4 REPLIES 4
Ashes21
New Community Member

Re: Customer paid but money is not showing up in account.

Oops! Nevermind...It looks like I just didn't wait long enough. It showed up as I was typing out my help message. So if anyone else runs into this problem try waiting until the next business day before reaching panic mode.

View solution in original post

PSim
Contributor

Re: Customer paid but money is not showing up in account.

It has been 2 days with the same problem as above...how long do I wait before I panic?
bk67
Contributor

Re: Customer paid but money is not showing up in account.

I am facing the same problem, its been 2 days now. Did it finally arrive?

Golmei123kumar
Contributor

Re: Customer paid but money is not showing up in account.

The Givvy Ltd. Sent money amount $ 0.37 to my paypal account and received to my email but My money not received to my paypal account and didn't shown up to my paypal account why? What problems?