Credit card

Ttttt1
New Community Member

Hi I used a different credit card to make a purchase 

i now have asked the provider to give me a refund but the credit card information has vanished from my pay pal account 

what do I do ?

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1 REPLY 1

PayPal_Olivia
Moderator
Moderator

Hi @Ttttt1,

 

Thank you for your post! When you get a refund on a payment that was made from a credit card, the funds will be returned to the card that was used, even if it is no longer associated with your PayPal account. The funds may take up to 30 days to reflect in your card statement. 

 

I hope this helps!

 

Olivia

 

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