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“Couldn’t Complete Your Payment”

claire555
New Community Member

“Couldn’t Complete Your Payment”

I tried buying from Etsy, but PayPal said “ We couldn't complete your payment for you. To get your payments working again, check your account or contact us”. So I contacted them and nothing. Also PayPal is the only payment type, so I need help with how to fix this.
3 REPLIES 3
jlsh
New Community Member

Re: “Couldn’t Complete Your Payment”

Having a similar issue with Zulily.....use paypal for purchases from websites and this is the only one I have a problem with....the message says to contact paypal and reactivate the account.   I can't find anywhere on the paypal web site that allows one to do this\Thanks

kernowlass
Esteemed Advisor

Re: “Couldn’t Complete Your Payment”

@claire555 


As you have not added your country to your community profile or said in your post then we can't help (Paypal varies a lot country to country).


Advice is voluntary.
Kudos / Solution appreciated.
jessie9000
Member

Re: “Couldn’t Complete Your Payment”

I am unable to complete any payment transaction. Every time after logging into my account, I get the same error message of "We couldn’t complete your payment for you. To get your payments working again, check your account or contact us". 

 

There is sufficient cash balance in my account (in 2 currencies) to pay for the item I want to purchase.


I haven't used this account for about a year and so don't know when the problem actually started to surface.

Appreciate if someone can help on what to do.

 

Thanks in advance.