Contacting paypal

[AshleyA91]

Hi i am having issues contacting PayPal regarding a transaction, can anyone tell me the best way. Been trying to email, message and call for days now.

[kernowlass · Accepted solution]

@AshleyA91 

If you don't think we can help then your options are........

Paypal phones are mostly non operational since covid but sometimes you get lucky.
If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.
Live chat is randomly available.
You can send them a message.
Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.

[dr_alb]

I love your advice, PayPal cannot be contacted on the phone since Covid , but they will happily take your money and charge you while a stupid automated message service takes you round and round without a solution

[steveHB1]

no Facebook account