Constantly asking to add a payment method
o00
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Posted on
Jun-13-2019
02:33 AM
Hi there! I have registered a paypal account recently. I have added and verified my cards and bank account. For some reason it asks to add a payment method every time I am trying to pay. I tried to email paypal, I tried to call them..the same issue.. Does anyone know what it could be?
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Making a payment
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Payment methods
2 REPLIES 2
kernowlass
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Jun-13-2019
02:53 AM
Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
Advice is voluntary.
Kudos / Solution appreciated.
o00
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Jun-16-2019
07:49 AM
The Facebook guy could not help.... Hi there! Thanks for reaching out to PayPal. I 'm sorry to hear about the trouble you're having with your account. Please be informed that there could be several different reasons you're seeing a decline error message or your payment won't go through. I will not be able to look into the exact issue that is causing this decline as it is automatically done by the Internal Security System. This decline is not a reflection of your activities it is a general precaution taken by us to prevent any unauthorized access. To protect your account, we use a complex screening process and review every payment before it's approved. This is similar to the way most banks and credit card companies work. Please try at a later time. Your understanding and patience is highly appreciated in this regard. Thanks. Very annoying...
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