Confirmation of Order

syachii
Contributor
Contributor
I’ve recently ordered a plushie from a seller through here and they sent me an email to confirm my order. However, I wasn’t sure what they meant by sending screenshot of my deposit confirmation page. Can someone please help me? “As we have received your order, please confirm that the information below is correct, read the notes carefully, and if all the information is correct, please screenshot and send the deposit confirmation page. Thank you for your understanding.”
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1 REPLY 1

PayPal_Siobhan2
Moderator
Moderator

Hi syachii, 

 

Thank you for contacting the PayPal Community Forum and welcome as a new member!

 

It sounds like they would like you to confirm the order email you received and the payment notification email you received from PayPal when you made the purchase. The merchant should also have these details as they would also receive a payment notification email from us. 

 

- Siobhan 

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