Claimed money
Julz66
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Posted on
Feb-25-2020
07:57 PM
Sent seller money, goods are faulty/broken. She says she hasn’t claimed the money but it says ‘completed’. I can’t cancel and seller says she can’t refund! What next?
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Making a payment
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Refunds
1 REPLY 1
PayPal_AshleyM
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Feb-27-2020
06:18 PM
Hi @Julz66,
I'm very sorry to hear about the trouble regarding your transaction, that's definitely a concern. If you see the transaction in your PayPal account as completed, you'll want to file a dispute against the transaction to ensure PayPal is able to investigate the transaction. I hope this helps!
- Ashley M
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