Claim payment

[Vaughan23]

How do you claim a payment sent to you

[PayPal_Siobhan2]

Hi Vaughan23, 

Thank you for contacting the PayPal Community Forum and welcome as a new member!

You can claim your payment by adding the email address to which the payment was sent to your PayPal account. If the email address is already on your account, then you need to confirm it to claim the payment.

Here's how to confirm your email address so you can accept the payment:

1. Go to www.paypal.com/uk and log in to your account.
2. Click the Settings icon at the top of the page.
3. Beside 'Email', click Update. 
4. Select the email address you want to confirm, click 'Confirm' and we'll send you an email.
5. Click the link in the email to complete the confirmation process.

Note:

• Until you confirm your email address, you can't receive money.
• You also must confirm your email address before you can make it the primary email address on your account.
• Unclaimed payments are automatically reversed after 30 days

- Siobhan