Charges deducted for refund
sandeeptulsiyan
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Posted on
May-31-2020
05:47 AM
Hi, I made a payment of $301 for the goods that i purchased from the seller, but was unhappy and asked for a refund within 4 days. The seller refunded only $286 saying Paypal deducted $14 as charges and he is unable to refund an amount higher than that.
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2 REPLIES 2
kernowlass
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May-31-2020
08:14 AM
You can open a dispute for non receipt of item so that you get a full refund but to be honest i think its only fair that its you that pays the fee rather than the seller as its you that changed your mind.
Advice is voluntary.
Kudos / Solution appreciated.
sandeeptulsiyan
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May-31-2020
10:04 AM
Thanks for the reply. Actually i dont want the seller to bear the charges. But given the transaction was reversed it 4 days and Paypal charged a huge 10% charge is something I don’t agree with. 5% as currency conversion + 5% commission for a transaction that was reversed. Is there a way to appeal to Paypal for this?
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