Hi all,
Not sure where to turn on this one or whom to ask for the refund, so any advice is appreciated.
I have two bank accounts connected to my PayPal account. I've recently made a few purchases via web and paid through PayPal, problem is, I didn't have the funds in my balance so I had to pay via a connected bank. For some reason, I was charged twice - once on each bank account. The first bank account (let's call it A) charged me for all four transactions o[Removed. Phone #s not permitted] and €9,99 on May 28th under a "Unpaid Item/s" description. The second bank account B (my main one with the required funds in it), charged me for three transactions €34,59, €0,60, and €2,39 on 31 May, and charged me the final sum €9,99 just now on 3rd June.
Thing is, bank B actually has these transactions listed properly with their references in different lines, whereas bank A just has them in one transaction reference which goes as "Unpaid Item/s". Clearly there is something wrong since the €9,99 transaction was apparently paid for on May 28th, yet I got charged for it by PayPal just now. So to me it seems as if bank A just took my money without actually paying PayPal.
How can I resolve this and who owes me the refund? Can PayPal sort this out?
Thanks for checking in.
-A
