Changed my debit card number some eBay refunds say they are going to be credited to the old card

Chris67676
Contributor
Contributor

Changed my debit card number some eBay refunds say they are going to be credited to the old card

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PayPal_Olivia
Moderator
Moderator

Hi @Chris67676,

 

Thank you for your post. Refunds are always credited to the payment method that was used to make the payment. If the card account is still open but is associated with a new number now, the amount that was refunded will still go back to that same account. If the card account is entirely closed, you can contact the card issuer to discuss disbursement options.

 

I hope this helps!

 

Olivia

 

If this post or any other was helpful, please enrich the Community by giving kudos to its author, accepting it as a solution, and/or coming back to assist others. Members make this Community great!

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PayPal_Olivia
Moderator
Moderator

Hi @Chris67676,

 

Thank you for your post. Refunds are always credited to the payment method that was used to make the payment. If the card account is still open but is associated with a new number now, the amount that was refunded will still go back to that same account. If the card account is entirely closed, you can contact the card issuer to discuss disbursement options.

 

I hope this helps!

 

Olivia

 

If this post or any other was helpful, please enrich the Community by giving kudos to its author, accepting it as a solution, and/or coming back to assist others. Members make this Community great!
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