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Change G&S Payment just made

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Contributor

Change G&S Payment just made

I just sent a payment to someone. I had sent them a G&S payment before. I wanted to send it as Friends & Family with no fees and no hold. After I sent the payment I learned that the G&S Fee was taken out and the payment is on hold. I did not receive an option to send it as F&F. How can I change/release this payment and have the fee refunded?

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Esteemed Advisor

Re: Change G&S Payment just made

@mdqmdq 

 

 

Yep, recent policy update states fees are not refunded as part of any refund you issue. 


Advice is voluntary.
Kudos / Solution appreciated.

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4 REPLIES 4
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Esteemed Advisor

Re: Change G&S Payment just made

@mdqmdq 

 

Too late now as you can't change it if its completed, even if they refunded the fee would not be returned to the person you sent the funds to as part of that refund.


Advice is voluntary.
Kudos / Solution appreciated.
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Contributor

Re: Change G&S Payment just made

Okay, They did refund and I resent using F&F.
From what I read online the fee except for the .30 would be returned. 
You're saying that none of the G&S fee will not be refunded? 

Esteemed Advisor

Re: Change G&S Payment just made

@mdqmdq 

 

 

Yep, recent policy update states fees are not refunded as part of any refund you issue. 


Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post

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Contributor

Re: Change G&S Payment just made

Well, bummer.

And does it usually take 12 hours before the $ is available for withdrawal or is deposited in the receiver's bank?