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Cashback issue

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Contributor

Cashback issue

Hi i hv made a transaction of rs 735 through my new zingoy ac on paypal on 22 march 2020 at 11 pm.. both are new ac. And i used sbi debit card .. which is also physical card ..i applied a offer on zingoy bthat is 50% cashback upto 350 and minimum transaction value was 700.. but still i hv not get my cashback ... What can i do now . Plz tell
2 REPLIES 2
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Esteemed Advisor

Re: Cashback issue

@Anjali007 


For Indian customers, PayPal has different cashback offers in place at the moment. Firstly, I would recommend checking your eligibility for the specific offer both on Paypals website and on the merchant's website. Generally, the offer is valid only for first-time users’ first transaction on PayPal and can be availed once per PayPal user. Please note that if you have already used PayPal in the past, even with a different account, you would not be eligible for the offer. Also, the cashback voucher will be in the form a discount for your next purchase and no credit will be issued to your balance.

If the offer is specific for one merchant, though, Terms and Conditions may be different! I would recommend reaching out to them directly too. Here is the cashback offer webpage on Paypals website where you can find more information.
https://www.paypal.com/in/smarthelp/article/FAQ3976

https://www.paypal.com/in/smarthelp/article/where-do-i-find-my-paypal-cashback-voucher-faq4061


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Contributor

Re: Cashback issue

Yes this is my first ever paypal transaction and also in zengoy ...that why i ask this question .. also that offer includes only for first ever paypal transaction... I am 100% elligible but i did not receive my cashback after 5days of my transaction