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Randeezy23
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Posted on
Feb-26-2020
08:21 PM
I purchased an item at a retail store and need to return it can I get a refund back to my paypal cash card
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Refunds
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PayPal_AshleyM
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Feb-28-2020
10:31 AM
Hi @Randeezy23,
You'll need to work with the merchant and go into the location to receive a refund. When it's issued, it should be sent directly back to your Cash Card.
- Ashley M
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ShadowRevan20
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Mar-27-2020
08:36 PM
The issue is, especially in light of the COVID-19 precautions PayPal is taking, if the refund does not show immediately as stated it would there is currently to my knowledge nothing that can be done. A PayPal employee would advise ‘contact us’ yet phone lines are turned off and the message center chat method (in my experience) is a lost cause. Submit message it keeps saying ‘our agent will be with you in about an hour’ or ‘a few hours’ alternating between the two ad eternum
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