Card problem

Touchmysoup
New Community Member

Hello everybody,
I have been using my card for years via PayPal. Yesterday I tried to purchase a subscription for a service I would like to get.
For some reason PayPal keeps trying to charge the wrong card, I have tried everything, even removed all the cards and kept only the one I need.

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1 REPLY 1

PayPal_Intars
Moderator
Moderator

Hi @Touchmysoup,

Welcome to the community forum and thanks for posting.

I am sorry to hear about the experience that you have had when trying to purchase a subscription for a service you'd like to get. To provide one of the safest online payment methods, our security program considers a variety of factors at each transaction to keep you safe. Here are a couple things you can try to complete this payment: https://www.paypal.com/smarthelp/article/faq3039. I hope this helps!

-Intars

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