Card not accepted?
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I am trying to pay an invoice, and I keep getting this error for some reason:
"We're sorry, your MASTERCARD-XXXX, Commonwealth Bank-XXXX and MASTERCARD-XXXX are not accepted. Please link another card to complete your payment."
Like what on earth should I do? I linked a second card AND my bank account and they both get refused as well???
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Hi willywiz,
It sounds like you may be being stopped by our internal security, which I understand can be frustrating. Based on what you've said, our system is recognizing risk with the transaction and is not allowing it to go through. This can be based on a variety of reasons, such as sending big amounts that are atypical for your account, trying to send a large payment after not using an account for an extended period of time, and others. The only option is to give the system time to reset for 24-48 hours without making any attempts and then to try again. I hope this helps!
- Ashley M
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So you're telling me that I MAY NEVER GET THE CHANCE to complete said transaction???
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Sending money in My Money Archives
- Can find my linked card in My Money Archives
- Transfer funds from a preloaded card to bank in My Money Archives
- PayPal took money from my account because buyers card issuer took it in Payments Archives
- Sorry about that. We can’t complete this for you right now. You can try again in a minute or two in My Money Archives