Card debited by PayPal but merchant says purchase is unpaid

squgeim
New Community Member

Hello,

 

I checked out from jamesallen.com using paypal and paypal has deducted money from my bank account but I don’t see a transaction in paypal and jamesallen says the purchase is unpaid. Paypal was linked to my debit card.

 

I did receive a notification in Paypal about preauthorized debit but it was dismissed by mistake and I don't remember what it said exactly.

Login to Me Too
0 REPLIES 0

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.