Cant claim money

BigBoaby1969
New Community Member

I have been sent £13, I have received an email from paypal saying, "xxx has sent you £xxx GBP, claim it before may 24th before we return it to the sender"

there is a button that says claim money, I click on it and I see an orange exclamation mark accompanied with the text saying "Sorry, we are not able to process your request. Please try again later." and I cannot claim it.

Help

Login to Me Too
2 REPLIES 2

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@BigBoaby1969 

 

Does the transaction show up in your account activity after logging in? If so, is there a claim it or accept the money link or button? You can also click the transaction to expand for details.


Kudos & Solved are greatly appreciated. 🙂
Login to Me Too

nkinfo
Contributor
Contributor

I cannot claim the money sent to one of my other email addresses, I am getting a similar message in India

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.