Cannot make payment

Tamara30
Contributor
Contributor

Hi, I was truing to send money to my sister and I keep getting an error. The payment will not go through. How can I fix this? I am in South Africa, I think I would use so much airtime trying to call them.   How can I get urgent help?

Login to Me Too
1 REPLY 1

PayPal_Olivia
Moderator
Moderator

Hi @Tamara30,

 

I'm sorry to hear that the payment you are trying to make is not going through. There can be several reasons for this and it's something that will need to be looked at by a customer service representative. There are some options besides calling.

 

To contact customer service, please click Contact at the bottom of the PayPal website for available options, or reach out by Facebook or Twitter.

 

I hope this can be resolved quickly!

 

Olivia

 

If this post or any other was helpful, please enrich the Community by giving kudos to its author, accepting it as a solution, and/or coming back to assist others. Members make this Community great!
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.