Cancelling Manage Automatic Payments

paulmh321
New Community Member

Hi Guys, I'm new to this community. I joined up as I have an issue which I am trying to resolve.

 

I keep receiving an email from PayPal, regarding someone who keeps trying to take £15 per month out of my account. This keeps rejecting as its an old bank card set up that has since expired. I want this cancelling as I don't want any comeback from a service which I have never used. I have tried to use the automated help, which doesn't help - it gives me the instructions below;

 

To cancel an automatic payment with a merchant:

  1. Go to paulmh321_0-1602520826395.png

     

     Settings.
  2. Select Account Settings.
  3. Below 'Business Profile', click Money, banks & cards
  4. Next to 'Automatic payments', click Manage Automatic Payments.
  5. Click the agreements you want to view.

However, I cannot find anything that says 'Manage Automatic Payments,' nor can I find any set up anywhere. I have had a look at this community but for now, cannot find the information I am looking for.

 

Can anyone help me, please?

 

 

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