Cancelled refund
Johnb1984
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Posted on
Oct-01-2020
03:50 PM
Hi, I have a cancelled refund. Where has the money gone as I don’t have it and my seller claims not to have it. The purchase was cancelled on the 19 September but the money was still taken a couple of days later (direct from bank, eBay purchase). Thank you John
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kernowlass
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Oct-01-2020
04:10 PM
If the refund was cancelled then odds are that the seller did not have enough in their bank account to 'fund' the refund so it failed.
You may have to open a dispute for non receipt of item OR item not as described to get your money back if the seller does not send a completed refund properly funded.
Advice is voluntary.
Kudos / Solution appreciated.
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