Cancelled payment

Dee9787
New Community Member
Hi I made a payment yesterday but sent it to an incorrect email address so I cancelled the payment and it says it has been refunded back to my bank but nothing in my account yet, can this just take a few days? I’m panicking now as was a lot of money!
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Dee9787

 


Gosh you were lucky, if that mis-spelled email address was valid to another person you 'may' have lost your money !!


Luckily you could cancel, so when you cancel a payment those funds can't do a u-turn > they have to process through to paypal who will then either return them to your funding source (if you paid with a debit or credit card), or credit your paypal balance (if it was funded from your balance or instant bank transfer), but that takes a few days and sometimes up to a week.


Advice is voluntary.
Kudos / Solution appreciated.
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