Cancelled Transaction with Paypal Credit.

[whomstve]

Hello, so I tried to buy a PC for £574.95 with my £650 pay pal credit leaving me with £75.05 credit left. However, the order was cancelled by the merchant and now my credit is stuck at £75.05 so I am unable to try place the original £574.95 order again. When will my credit be refunded? my order was cancelled 2 days ago on 7/11/19

[kernowlass]

@whomstve 

What does it say next to the transaction in your Paypal account?

1. Completed / Sent.
2. Pending awaiting authorisation.

[whomstve]

it just says "payment"

[PayPal_April]

Hello @whomstve, 

If it just says payment, this indicates that the seller would have to complete a refund. Once a refund is initiated it will typically take 5 business days for the credit to post, however it can take up to 30 days.

-April