Cancelled DD by mistake and all money appearing back into my account even after setting up again

Dartyrocks
Contributor
Contributor

We thought a direct debit to PP on our statement was looking suspicious and cancelled it.  Then found out that they show the last payment every month on your statement as a DD.  So we re-instated the DD.  Now whenever we pay something, even though the preferred payment is chosen to take from the account, it is taken by a credit/debit card, but it's then paid back into our account.  But the goods still arrive, so somehow they are getting paid.  We only have a debit card on our account which is linked to the same account that the money is being refunded to.  What's happening please

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