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Canceling payment

SOLVED
Member

Canceling payment

I was testing something on my website and sent myself a payment.  Within 5 minutes I cancelled the payment that I sent to myself.  It deducted the payment from my account anyway but I don't see where the payment was received.  The transaction says pending for the cancellation but the money was deducted from my account.  What happened?

1 ACCEPTED SOLUTION

Accepted Solutions
Volunteer Advisor

Re: Canceling payment

@ElliottsMom

 

When you cancel a payment those funds can't do a u-turn > they have to process through to paypal who will then either return them to your funding source (if you paid with a debit or credit card), or credit your paypal balance (if it was funded from your balance or instant bank transfer), but that takes a few days and sometimes up to a week.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
1 REPLY
Volunteer Advisor

Re: Canceling payment

@ElliottsMom

 

When you cancel a payment those funds can't do a u-turn > they have to process through to paypal who will then either return them to your funding source (if you paid with a debit or credit card), or credit your paypal balance (if it was funded from your balance or instant bank transfer), but that takes a few days and sometimes up to a week.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.