Canceling payment

ElliottsMom
Contributor
Contributor

I was testing something on my website and sent myself a payment.  Within 5 minutes I cancelled the payment that I sent to myself.  It deducted the payment from my account anyway but I don't see where the payment was received.  The transaction says pending for the cancellation but the money was deducted from my account.  What happened?

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kernowlass
Esteemed Advisor
Esteemed Advisor

@ElliottsMom

 

When you cancel a payment those funds can't do a u-turn > they have to process through to paypal who will then either return them to your funding source (if you paid with a debit or credit card), or credit your paypal balance (if it was funded from your balance or instant bank transfer), but that takes a few days and sometimes up to a week.


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kernowlass
Esteemed Advisor
Esteemed Advisor

@ElliottsMom

 

When you cancel a payment those funds can't do a u-turn > they have to process through to paypal who will then either return them to your funding source (if you paid with a debit or credit card), or credit your paypal balance (if it was funded from your balance or instant bank transfer), but that takes a few days and sometimes up to a week.


Advice is voluntary.
Kudos / Solution appreciated.
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