Canceling an order

Jaazramz59
New Community Member
I accidentally placed an order. I want to cancel it but it isn’t giving me an option to. How do I cancel a pending payment?
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1 REPLY 1

PayPal_AshleyM
Moderator
Moderator

Hi @Jaazramz59,

 

Unfortunately, you won't be able to cancel a payment that's already been initiated, even if it's still pending. You'll want to reach out to the merchant to request a refund, or file a dispute against the transaction. My apologies for any inconvenience!

 

- Ashley M


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