Canceling a Refund

DarrenAddison
New Community Member

Hi. I have inadvertently issued a customer a full refund rather than a partial refund. The refund is still pending. Is there any way of cancelling or amending the refund before the refund is returned to the customer?

 

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1 REPLY 1

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PayPal Employee
PayPal Employee
Hi @DarrenAddison,

Welcome to the PayPal Community! I've found this article that may help:

https://www.paypal.com/uk/smarthelp/article/common-questions-about-issuing-refunds-faq3214

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.
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