Canceling Automatic Subscriptions and Recurring Charges

[wendybreakstone]

User Experience issue:
It would be so helpful to be able to easily be able to find the list of Subscriptions/Automatic Payments that are set up to be charged to my paypal account.

It's totally buried under Settings >> Setup Automatic Payments which is the last place I'd look for charges to my account.

I'd look under "Money" or "Tools" where I'd send/receive and get charged for stuff.

Its frustrating to me that I have comb through the help docs to find where it's hidden.

[kernowlass · Accepted solution]

@wendybreakstone 

Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments''.

[abbieshores]

I have looked EVERYWHERE and cannot find where it is now on my business account.  This is an incredibly important area but it seems to have been hidden completely

I hate this new look Paypal. 

[PayPal_Siobhan2]

Hi abbieshores, 

Thank you for contacting the PayPal Community Forum and welcome as a new member!

Please review this link for information on how to cancel a Subscription - https://www.paypal.com/uk/smarthelp/article/what-is-a-billing-agreement-and-how-does-it-work-faq1848

- Siobhan 

[kernowlass]

@abbieshores 

@PayPal_Siobhan2 

Which is exactly what i said in my post above !!!

[SalseraS]

It's very annoying and very hard to find! 

PAYPAL CANCEL SUBSCRIPTIONS OR PRE-APPROVED PAYMENTS ON BUSINESS PAYPAL ACCOUNT :

They REALLY don’t make it easy to find but here it is: 

Profile

Settings

Money banks cards ( scroll all the  way down )

Pre-approved payments

You’re welcome! 🙂