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Canceling Automatic Subscriptions and Recurring Charges

SOLVED
New Community Member

Canceling Automatic Subscriptions and Recurring Charges

User Experience issue:
It would be so helpful to be able to easily be able to find the list of Subscriptions/Automatic Payments that are set up to be charged to my paypal account.

It's totally buried under Settings >> Setup Automatic Payments which is the last place I'd look for charges to my account.

I'd look under "Money" or "Tools" where I'd send/receive and get charged for stuff.

Its frustrating to me that I have comb through the help docs to find where it's hidden.

1 ACCEPTED SOLUTION

Accepted Solutions
Esteemed Advisor

Re: Canceling Automatic Subscriptions and Recurring Charges

@wendybreakstone 


Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments''.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
4 REPLIES 4
Esteemed Advisor

Re: Canceling Automatic Subscriptions and Recurring Charges

@wendybreakstone 


Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments''.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
Contributor

Re: Canceling Automatic Subscriptions and Recurring Charges

I have looked EVERYWHERE and cannot find where it is now on my business account.  This is an incredibly important area but it seems to have been hidden completely

I hate this new look Paypal. 

Moderator

Re: Canceling Automatic Subscriptions and Recurring Charges

Hi abbieshores, 

 

Thank you for contacting the PayPal Community Forum and welcome as a new member!

 

Please review this link for information on how to cancel a Subscription - https://www.paypal.com/uk/smarthelp/article/what-is-a-billing-agreement-and-how-does-it-work-faq1848

 

- Siobhan 

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Esteemed Advisor

Re: Canceling Automatic Subscriptions and Recurring Charges

@abbieshores 

@PayPal_Siobhan2 

 

Which is exactly what i said in my post above !!!


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.