cancel
Showing results for 
Search instead for 
Did you mean: 

Canceled - refund status with strike through

New Community Member

Canceled - refund status with strike through

Hello all Need some help with an issue ive been having Just probably need some reassurance as well I made a purchase via ebay for 165 the item did not work and a return was done The seller confirmed he got the item and tru paypal issued a refund On the 14th june It was pending for 6 days on the 20th it then stated cancelled - refund and the 165 has a strokethrough Recontact the seller and he claimed the money was refunded So i opened a claim on paypal 10 days later the claim was rejected Called the guy again and he said the previous funds was cancelled due to insufficient funds and he reissued the refund on 21st and he called PayPal to confirm. I then contacted paypal via phonecall and was told the funds can take up to 30 days to go back to my card so wait till july 21st? My issue is ive never had to wait 30 days my card and bank only takes 3 to 5 days for approvals/refunds etc Is this normal?

2 REPLIES
Volunteer Advisor

Re: Canceled - refund status with strike through

@Stargatesgx

 

Paypal always say allow 30 days but it is often a lot quicker.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
New Community Member

Re: Canceled - refund status with strike through

Yes i figured the 30 days is a generic answer but so far waiting 20 days wondering if i really need to wait the 30 Smiley Sad