Canceled payment from my customer

StampST
Contributor
Contributor

Hi everyone, I'm relatively new in Paypal. I recently got money for my art commission​ but days later, it shows that the money is canceIed and also he didn't say anything about it yet.[my balance is still at 0$ as well] 

 I assume that the customer needs to click approve when they receives the art , am I correct? Thanks in advanced.

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