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Canceled a payment

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ashleymariexo27
New Community Member

Canceled a payment

I canceled a payment and I have not received the money back yet. How long does it take?
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Accepted Solutions
kernowlass
Esteemed Advisor

Re: Canceled a payment

@ashleymariexo27 

 

When you cancel a payment those funds can't do a u-turn > they have to process through to paypal who will as the transaction was cancelled return them to your funding source (if you paid from your bank account or with a card), or credit your paypal balance (if it was funded from that balance), but that takes a few days and sometimes up to a week.



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Kudos / Solution appreciated.

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1 REPLY 1
kernowlass
Esteemed Advisor

Re: Canceled a payment

@ashleymariexo27 

 

When you cancel a payment those funds can't do a u-turn > they have to process through to paypal who will as the transaction was cancelled return them to your funding source (if you paid from your bank account or with a card), or credit your paypal balance (if it was funded from that balance), but that takes a few days and sometimes up to a week.



Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post