Cancel

Mirazeri
Contributor
Contributor
I need to cancel my last activity How can I do this?
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Mirazeri 

 

Depends what the activity was??


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Mirazeri
Contributor
Contributor
I have send a payment to a friend and there is no cancel button How can I cancel it Still on hold in my card
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Mirazeri 


 You can only cancel a pending payment if its gone to a non existent email address and has a cancel option as the payment can't ever complete.

If its gone to an email address that does exist but not yet linked to a paypal account then as long as its not claimed by that email address (by them setting up a paypal account) then it will be time out 30 days post payment.

If its pending awaiting authorisation to a company then you ask the company to cancel your order and not to capture the pending payment...then again it will time out 30 days post payment.

If its a pending echeque then once its cleared you can ask the seller to refund it back to you as you can't cancel a pending echeque.

Lastly if it completes then you can open a dispute for non receipt of item OR not as described (for more info read buyer protection).


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Mirazeri
Contributor
Contributor
Thank you When the receiver can receive the money after sending it Does it really take 30 days?
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Mirazeri 

 

Paypal payments are more or less instant BUT the recipient may be subject to the new seller hold for 30 days if they are new to receiving payments.


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