Cancel temporary authorization payment

rlsmith1994
New Community Member

How do I cancel a temporary authorization payment? Paypal help says to do this: 

 

  1. On the Activity page, locate the pending payment.
  2. Click Cancel under the pending payment.
  3. Click Cancel Payment.

Yet, none of these options on are on the activity page, and the text "cancel" does not exist. 

Thank you.

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2 REPLIES 2

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@rlsmith1994

 

Temporary authorizations drop off or expire after a week or so but no later than 30 days if the merchant does not capture the payment. If the payment is marked complete, you can click "Report a problem" within payment details to open a dispute.


Kudos & Solved are greatly appreciated. 🙂
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Isabella211
Contributor
Contributor
Does that mean I can click "cancel" button after a week?
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