Cancel pending payments
mbfarek
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Posted on
Jan-20-2019
10:53 PM
I was charged 3 times for a donation and cannot cancel two of the pending payments. Is there a way to do this
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Making a payment
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Payment tracking
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sharpiemarker
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Jan-20-2019
11:20 PM
Click on the transaction to see the details. They could be temporary authorizations which will drop off or expire in about a week or so but should not remain no longer than 30 days. The recipient should only capture one of the payments. Contact recipient to make sure they cancel those duplicate transactions. Its possible that even if they canceled, those temporary authorizations may still remain until they expire and removed from your account activity.
If you see that they all completed though, click "Report a problem" in the transaction details.
Kudos & Solved are greatly appreciated. 🙂
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