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Cancel pending payment but no cancel button

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Member

Cancel pending payment but no cancel button

I know this question has been asked before but I need to cancel a payment to an eBay seller as it was an item that was an unauthorised listing on eBay. The payment says pending on PayPal but no cancel button. I want to ensure that it is not claimed by whoever compromised the sellers eBay account.  Do I really have to wait 30 days to get my money back for something I've been informed will not be sent? 

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Accepted Solutions
Volunteer Advisor

Re: Cancel pending payment but no cancel button

@Mags0805

 

Pending without a cancel option means that the email address exists but is not connected to a valid Paypal account.

So as there is no cancel option it will 'time out' 30 days post payment.

If and only if (unlikely) it becomes completed then you would ba able to file a dispute for non receipt of item to get your money back.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
3 REPLIES
Volunteer Advisor

Re: Cancel pending payment but no cancel button

@Mags0805

 

Pending without a cancel option means that the email address exists but is not connected to a valid Paypal account.

So as there is no cancel option it will 'time out' 30 days post payment.

If and only if (unlikely) it becomes completed then you would ba able to file a dispute for non receipt of item to get your money back.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
New Community Member

Re: Cancel pending payment but no cancel button

I have the same problem.  Can someone from Paypal tell me why the wait of 30 days?  It surprises me it takes so long.

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Volunteer Advisor

Re: Cancel pending payment but no cancel button

@Smurf2

 

Because sometimes 'orders' from companies can take 2-3 weeks before being processed and the funds 'claimed'.

So if it was only 7 days you would not have time for your order to complete.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.