Cancel payment

Rachel1612
Contributor
Contributor

Yesterday I cancelled a payment that was still labelled “Pending” as I had wrote in the email address incorrectly to send it to. How long will I have to wait to receive my money back into my bank?

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@Rachel1612

 


Gosh you were lucky, if that mis-spelled email address was valid to another person you 'may' have lost your money !!


Luckily you could cancel, so when you cancel a payment those funds can't do a u-turn > they have to process through to paypal who will then either return them to your funding source (if you paid with a debit or credit card), or credit your paypal balance (if it was funded from your balance or instant bank transfer), but that takes a few days and sometimes up to a week.


Advice is voluntary.
Kudos / Solution appreciated.
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Rachel1612
Contributor
Contributor
Oh I know I was very lucky, especially as I only misspelled the surname by one letter! Thank you very much for your reply, that’s great, I’ll wait a week and look again.
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