Cancel payment
LishMay80
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Posted on
Jul-10-2018
09:05 AM
Can someone please tell me how to cancel an unclaimed payment with no cancel button option on-screen
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Refunds
3 REPLIES 3
kernowlass
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Jul-10-2018
09:40 AM
There is only a cancel option if the email address you sent the payment to was non-existant.
If the email address exists but is not linked to a Paypal account then it will just show as unclaimed with no cancel option and it will 'time out' 30 days post payment.
However keep an eye on it as if it changes to 'completed' you may have to open a Paypal dispute.
Advice is voluntary.
Kudos / Solution appreciated.
LishMay80
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Jul-10-2018
09:43 AM
Thanks Can I not just cancel it anyway? Not convinced there a true ebayer due to no reply to any messages I've sent!
kernowlass
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Jul-10-2018
09:49 AM
There is only a cancel option if the email address you sent the payment to was non-existant.
Advice is voluntary.
Kudos / Solution appreciated.
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