Cancel payment

LishMay80
Contributor
Contributor

Can someone please tell me how to cancel an unclaimed payment with no cancel button option on-screen

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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@LishMay80

 

There is only a cancel option if the email address you sent the payment to was non-existant.

If the email address exists but is not linked to a Paypal account then it will just show as unclaimed with no cancel option and it will 'time out' 30 days post payment.

However keep an eye on it as if it changes to 'completed' you may have to open a Paypal dispute.


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Kudos / Solution appreciated.
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LishMay80
Contributor
Contributor
Thanks Can I not just cancel it anyway? Not convinced there a true ebayer due to no reply to any messages I've sent!
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kernowlass
Esteemed Advisor
Esteemed Advisor

@LishMay80

 

There is only a cancel option if the email address you sent the payment to was non-existant.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

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