Cancel payment didn’t bring my money back
Joellajosefine
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Posted on
Dec-02-2019
02:42 AM
Hi! I had a payment, which weren’t claimed yet so I could cancel it. My activity says that my refund has arrived and it is completed, but I can’t see the money on my bank account or on my paypal account. I would like to know, where did it go, and when will I get it back, thank you! I tried to solve my problem and find solutions but I didn’t find any. -Joella
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Refunds
1 REPLY 1
kernowlass
Esteemed Advisor
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Dec-02-2019
10:17 AM
If you funded the original payment to the seller from your bank account or a card then once marked COMPLETED it will automatically go back to that bank account or card. Paypal say allow 30 days although its normally much quicker than that, country dependent.
Advice is voluntary.
Kudos / Solution appreciated.
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